Nagabet Terms & Conditions – Malaysia Betting Platform Usage Rules

1Acceptance of Terms and Conditions

Welcome to Nagabet. This terms and conditions document ("Terms") constitutes a legally binding agreement between you ("User") and Nagabet ("Company", "we"). By accessing, registering, or using any part of the Nagabet platform — including the website, mobile app, and all related services — you acknowledge that you have read, understood, and agreed to be bound by these Terms.

These Terms are to be read together with Privacy Policy and Responsible Gaming Policy both of which form part of the overall agreement between you and Nagabet.

2Eligibility & Registration Requirements

To register and use Nagabet's services, you must meet all of the following eligibility requirements:

• Age 18 years of age or older on the date of registration.
• Being an individual with full legal capacity to enter into binding contracts.
• Not located in any territory or country that prohibits access to online betting services.
• Not on an active self-exclusion list or any responsible gaming protection programme.
• Have never had an account closed by Nagabet for a previous breach of terms.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, email address, and payment details. Providing false or misleading information is a serious breach of these Terms.

3User Account & Security

Each user is only permitted to hold one (1) active account at Nagabet. Registering multiple accounts — whether using the same or different name, phone number, email address, or payment method — is strictly prohibited.

You are fully responsible for:

• Keeping your password and account login credentials confidential.
• All activity that occurs within your account, including wagers placed.
• Notify nagabet immediately if you suspect any unauthorized access to your account.
• Ensuring your personal information is always up to date and accurate.

Nagabet will not be liable for any losses arising from the use of your account by a third party due to your failure to keep your login credentials confidential.

4Deposits & Withdrawals

All financial transactions at Nagabet are conducted in Malaysian Ringgit (MYR). Available deposit methods include FPX, DuitNow, online bank transfer, and supported e-wallets.

Deposit:

• The minimum deposit amount is RM 30 per transaction.
• Deposited funds are typically available in your account instantly or within a few minutes.
• Nagabet does not charge any processing fees for deposits.
• Deposited funds may only be used for wagering purposes on the nagabet platform.

Withdrawal:

• The minimum withdrawal amount is RM 50 per transaction.
• KYC verification (MyKad and selfie) must be completed before your first withdrawal is processed.
• Withdrawals via FPX and DuitNow are typically processed within 5 to 30 minutes.
• Withdrawals to a bank account are typically processed within 1 to 24 hours.
• Withdrawals may only be made to a bank account or e-wallet registered in the user's name.

5Bonuses, Promotions & Special Offers

Nagabet offers a variety of bonuses and promotions from time to time, including welcome bonuses, cashback, reload bonuses, and special offers tied to specific events. All bonuses are subject to the specific terms and conditions stated in each offer.

General terms applicable to all Nagabet bonuses:

1. Bonuses may only be claimed once per user, per account, per household, and per payment method.
2. The wagering requirement must be fulfilled before any bonus funds can be withdrawn.
3. Nagabet reserves the right to withdraw any bonus claimed through dishonest means or in violation of promotional guidelines.
4. The validity period of a bonus is as stated in the terms of each offer. Expired bonuses cannot be restored.
5. Stacking multiple bonuses simultaneously is not permitted unless otherwise stated.

6General Betting Rules

All bets placed at Nagabet are subject to the following general rules:

• Confirmed bets cannot be cancelled by the user unless specifically permitted by the cashout function.
• Nagabet reserves the right to void any bet placed based on incorrect odds or information resulting from a technical error.
• In the event of a dispute regarding a match result or game outcome, nagabet will refer to officially recognised sources.
• Minimum and maximum betting limits are as displayed on the platform for each game and market.
• Wins will be credited to your account as soon as the result is confirmed.

For sports betting specifically, Nagabet uses data from recognised sports information providers. Any disputes regarding match results will be resolved based on the official records of the relevant sports governing body.

7Prohibited Conduct and Activities

The following activities are strictly prohibited on the nagabet platform and may result in immediate account closure and forfeiture of funds:

• Registering more than one account or using another person's account.
• Using automation software, bots, scripts, or other methods to manipulate games.
• Credit card fraud, money laundering, or any other unlawful financial activity.
• Bonus abuse or exploitation of system loopholes to gain an unfair advantage.
• Harassing, threatening, or using offensive language towards staff or other users.
• Sharing your account credentials or allowing others to use your account.
• Any attempt to hack, disrupt, or compromise nagabet's security systems.

8Account Suspension and Closure

Nagabet reserves the right to suspend or close a user's account under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Failure to complete KYC verification within the specified timeframe.
• Suspected fraudulent activity or money laundering.
• Request by the relevant authorities.
• Death of the account holder (the account will be frozen until a valid beneficiary claim is processed).

Users also have the right to close their own account at any time. To close your account, contact the nagabet customer support team. Any remaining valid funds will be processed for withdrawal once all security and compliance checks have been completed.

9Personal Data Protection

Nagabet takes the protection of all users' personal data seriously. The collection, use, and storage of your personal data is carried out in accordance with Privacy Policy comprehensive guide.

In summary, nagabet:

• Collecting only the data necessary for account management and regulatory compliance purposes.
• Your data is protected using 256-bit SSL encryption and industry-standard security measures.
• Not sell or share your personal data with third parties for marketing purposes without your consent.
• Retaining your data only for as long as required for service and legal compliance purposes.

10Responsible Gaming

Nagabet is fully committed to the principles of responsible gaming. We believe that betting should be purely an entertainment activity, not a source of stress or financial hardship.

Responsible gaming tools available at nagabet include:

• Deposit limit — set your own daily, weekly, or monthly deposit limits.
• Loss limit — limit the total losses you can incur within a set period.
• Playtime limit — set the maximum time allowed per session.
• Temporary self-exclusion — temporarily suspend access to your account for 24 hours, 7 days, or 30 days.
• Permanent self-exclusion — permanently close your account for players who require serious intervention.

11nagabet Liability Limits

To the extent permitted by applicable law, Nagabet shall not be liable for:

• Any service disruption caused by factors beyond our control, including internet failure, power outages, or force majeure events.
• Financial losses resulting from betting decisions made by the user.
• Any indirect, consequential, or special damages arising from the use of the platform.
• Actions of third parties including payment providers or game providers.

Nagabet does not guarantee that use of the platform will always be free from interruptions or errors. We will make every effort to resolve any technical issues as quickly as possible.

12Amendment of Terms and Conditions

Nagabet reserves the right to amend, modify, or update these Terms and Conditions at any time. Material changes will be communicated to registered users via email or in-platform notification at least 7 calendar days before the effective date.

Continued use of the nagabet platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the amendments, you must discontinue use of the platform and close your account before the amendment's effective date.

13Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation between the parties.

If a dispute cannot be resolved through negotiation within 30 days, the parties agree to refer the matter to arbitration or appropriate legal proceedings in accordance with the relevant jurisdiction.

If any provision of these Terms is found to be invalid, unenforceable, or contrary to law, that provision alone shall be deemed inapplicable while all other provisions remain in full force and effect.